Frequently Asked Questions

We get a lot of questions about our course. You can get any answers.

1. How do I place an order on Galaria.pk?

Placing an order with us is quick and easy! Simply browse our website, select the desired items, and add them to your shopping cart. Once you're ready, proceed to checkout, fill in your details, choose your preferred payment method, and confirm your order. You'll receive a confirmation email once your order is successfully placed.

2. What payment methods do you accept?

We accept a variety of payment methods to accommodate our customers' preferences, including credit/debit cards, bank transfers, and cash on delivery (COD) for eligible orders. Rest assured, all payment transactions are securely processed to protect your financial information.

3. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS, depending on your preferred communication method. You can use this tracking number to monitor the status of your delivery and receive real-time updates on its whereabouts.

4. What is your shipping policy?

We offer fast and reliable shipping services across Pakistan. Orders are typically dispatched within [Insert Number] business days of payment confirmation, with delivery times varying depending on your location. For more details, please refer to our Shipping Policy or contact our customer support team for assistance.

5. Do you offer international shipping?

At the moment, we only ship within Pakistan. However, we are constantly exploring options to expand our shipping services to other regions. Stay tuned for any updates on international shipping availability.

6. What is your return/exchange policy?

We want you to be completely satisfied with your purchase from Galaria.pk. If for any reason you're not happy with your order, you may initiate a return or exchange within [Insert Number] days of delivery, subject to certain conditions. Please refer to our Refund and Conditions policy for detailed information on eligibility criteria and the return process.

7. Are the products on Galaria.pk authentic?

Yes, all products featured on Galaria.pk are sourced directly from reputable brands and authorized distributors, ensuring authenticity and quality. We are committed to providing our customers with genuine products that meet our stringent standards.

8. How can I contact your customer support team?

Our customer support team is available to assist you with any questions, concerns, or feedback you may have. You can reach us via email at info@galaria.pk or by phone at [Insert Phone Number]. Alternatively, you can use the contact form on our website to submit your inquiry, and we'll get back to you as soon as possible.

10. How can I stay updated on new arrivals and promotions?

To stay informed about the latest product launches, promotions, and exclusive offers, we encourage you to subscribe to our newsletter and follow us on social media platforms. You'll be the first to know about exciting updates and special deals available only to our loyal customers.

3. How can I track my order?

Once your order is dispatched, you will receive a tracking number via email or SMS, depending on your preferred communication method. You can use this tracking number to monitor the status of your delivery and receive real-time updates on its whereabouts.